1. Introduction
The service is run by Vladyslav Otroshchenko, a natural person, contact email info@findpaw.cz (the “operator”).
The service is a free platform where users publish listings of lost and found animals and animals for adoption or sale, and shelters publish their profiles. The operator does not sell or broker animals and is not a party to agreements between users.
Matters not covered by these terms are governed by the laws of the Czech Republic, in particular Act No. 89/2012 Coll., the Civil Code.
2. User account
- People over 15 years of age may create an account. Enter true information and the account type that fits you.
- A shelter account may be created only by a person authorized to act for the shelter or animal welfare organization.
- Keep your sign-in details safe and do not share them. You are responsible for activity in your account.
- You can close your account at any time by writing to info@findpaw.cz.
3. Rules for listings and other content
You are responsible for the content you publish. It must be true, up to date, and lawful. In particular, you must not:
- offer animals in breach of Czech Act No. 246/1992 Coll., on the protection of animals against cruelty, veterinary regulations, or rules protecting endangered species;
- publish invented, misleading, or duplicate listings, or listings unrelated to animals;
- publish other people’s personal data without their consent, or photos you have no rights to;
- publish offensive, hateful, or violent content, spam, or advertising;
- disrupt the service or bypass its security.
Close or delete a listing once it is no longer current.
4. Sale, adoption, and handover of animals
An agreement to sell, adopt, or hand over an animal is made directly between users. The operator does not check the health, origin, or documents of animals, does not accept payments, and is not responsible for the agreement being fulfilled.
If you sell animals as a business, say so in the listing and meet the obligations of a business, including consumer protection law.
Before taking an animal, we recommend checking its health, vaccinations, and microchip and seeing it in person.
5. Lost and found animals
A listing does not replace the finder’s duties under the Czech Civil Code (Section 1051 et seq.). A found animal must be returned to its owner, and if the owner is unknown, the find must be reported to the municipality. The nearest shelter or municipal police can also help.
A reward stated in a listing is the responsibility of the person who offered it.
6. Rights to content
By publishing photos and texts you grant the operator a free, non-exclusive license to store them, change their size and format, and display them in the service for as long as they are published. The operator does not use them otherwise. You keep your copyright.
The design, code, and brand of the service belong to the operator.
7. Reporting illegal content
The single point of contact for users and public authorities under Regulation (EU) 2022/2065 (Digital Services Act) is info@findpaw.cz. You can write in Czech or English.
A report of content you consider illegal or contrary to these terms should include:
- a link to the specific listing or profile;
- an explanation of why you consider the content illegal;
- your name and email (not required when reporting certain criminal offences, such as child abuse);
- a statement that you make the report in good faith and that the information in it is accurate and complete to the best of your knowledge.
We assess reports without undue delay, objectively, and with care, and let you know the outcome. If we remove or restrict content, we tell its author why, and the author can contest the decision at the same email.
8. Restricting and closing accounts
If these terms or the law are broken, we may hide or remove content and, for serious or repeated breaches, suspend or close the account. Unless the law prevents it, we explain our decision.
We may stop handling reports from someone who repeatedly sends manifestly unfounded reports, after a prior warning.
9. Liability
The service is provided free of charge and as is. We aim to run it reliably but do not guarantee uninterrupted availability or freedom from errors, and we may change or discontinue it.
We are liable for user content only to the extent set by Czech Act No. 480/2004 Coll., on certain information society services, and the Digital Services Act, that is, if we learn about illegal content and do not remove it without undue delay.
We are not liable for damage arising from agreements between users. This does not affect liability that cannot be excluded by law, in particular for harm caused intentionally or through gross negligence.
10. Disputes
Send complaints and suggestions to info@findpaw.cz. A consumer may file a proposal for out-of-court dispute resolution with the Czech Trade Inspection Authority (Česká obchodní inspekce), www.coi.cz.
Disputes are decided by Czech courts. This does not deprive consumers of the rights guaranteed to them by the mandatory laws of their country of residence.
11. Changes and final provisions
We may change these terms, for example when the service grows or the law changes. We inform registered users of a change by email or on the website at least 14 days before it takes effect. If you disagree with a change, you can close your account before then; by continuing to use the service you accept it.
These terms are issued in Czech with an English translation. In case of conflict, the Czech version prevails.